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Privacy Policy

Last updated: August 27, 2026

1. Information We Collect

At JBM Financial Services, we collect information that you provide directly to us and information collected automatically when you use our website. This includes:

  • Personal Information: Name, email address, phone number, PAN number, Aadhaar number, income details, employment information, and other financial information necessary for processing loan applications.
  • Automated Information: IP address, browser type, operating system, device information, browsing history, and usage data collected through cookies and similar technologies.
  • Communication Data: Records of your correspondence with us, including emails, chat messages, and phone call logs.

2. How We Use Your Information

We use the information we collect to:

  • Process and evaluate your loan applications and financial service requests.
  • Verify your identity and prevent fraud, money laundering, and other illegal activities.
  • Communicate with you about your applications, products, services, and updates.
  • Improve our website, services, and customer experience through analytics and feedback.
  • Comply with legal and regulatory requirements under applicable Indian laws, including RBI guidelines.
  • Send you promotional materials and offers, with your consent where required by law.

3. Information Sharing and Disclosure

We may share your information with the following parties, strictly for the purposes outlined in this policy:

  • Banking Partners: We share your application data with our partner banks and financial institutions to process your loan requests.
  • Service Providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
  • Legal Authorities: We may disclose information when required by law, regulation, court order, or governmental request.
  • Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access and obtain a copy of your personal information held by us.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Object to the processing of your personal information for specific purposes.
  • Withdraw your consent at any time where processing is based on consent.
  • Lodge a complaint with the relevant data protection authority.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: